In-house training for service providers in the food industry

Securely navigate audits, customer requirements, and supplier evaluations — even without your own certification.

Many service companies are now finding themselves in a situation for which they were originally unprepared. They don't produce food. They aren't subject to their own IFS, BRCGS, or FSSC standards.
And yet, customers suddenly expect:

Audit capability,
Standard knowledge,
structured evidence,
Completed supplier questionnaires.

Uncertainty arises at the latest when auditors ask questions or deviations are documented.

What requirements actually apply to service providers?
Which claims are justified — and which are not?
And how can customer requirements be met without creating unnecessary processes?

Our in-house training provides clarity precisely in this area. We translate complex standard requirements into understandable terms for service providers along the food supply chain.
Practical. Industry-specific. Directly applicable.

When audits become a risk to customer relationships

In practice, we repeatedly encounter similar initial situations. An important customer suddenly demands... Knowledge of IFS Food, BRCGS Packaging or FSSC 22000. The sales department receives extensive supplier questionnaires. An audit is imminent, or deviations have already been identified, even though internally no one knew exactly what the requirements were.
These situations often lead to unnecessary time expenditure, internal discussions, or uncertainty in customer interactions. In the worst case, they create risks for long-term business relationships.
Because a lack of confidence in handling standard requirements is quickly perceived as lack of professionalism interpreted — even if these requirements do not formally apply in their entirety.
Our training ensures that your company appear confident can.

For which companies was this training developed?

The training is specifically aimed at Service providers that regularly work with certified food companies.

These include, among others:

Cleaning and hygiene service providers
Pest control companies
technical service providers
Machine and plant manufacturers
packaging manufacturer
as well as other suppliers along the food production chain.

Typical participants include:

Management
quality management
operational team leaders or
Sales and key account teams.

Standard requirements rarely affect only one department. Often, it is the sales department that determines whether customer requirements are correctly understood and addressed.

What content is taught

Each training course is individually prepared. We begin by jointly analyzing your industry, typical customer requirements, and current audit or assessment situations. practical examples Real-world site visits ensure that complex requirements become understandable. Participants can bring your own situations and clarify specific questions.

Building on this, we will cover, among other things:

the relevant content of IFS Food Version 8, BRCGS Packaging or FSSC 22000 from the perspective of service providers,
the distinction between actual obligations and frequent misinterpretations,
Food law principles in a service context,
typical audit questions, supplier evaluations and customer requirements,
as well as the development of suitable evidence, documentation and communication strategies.

Your benefit: Security instead of uncertainty in the audit

After the training, your employees will be able to assess requirements much better.

Audit discussions are more structured.
Supplier reviews can be answered more quickly.
Customer requirements are explained in a comprehensible manner.

But above all The risk is reduced., misinterpreting requirements or creating unnecessary processes. Many companies report significantly more relaxed audit discussions and greater confidence in daily customer interactions after the training.

Procedure and organization

The training takes place as in-house training — online or at your location.
Typical dimensions are approximately five hours of training time with up to twelve participants.
We agree beforehand Individual content and focus areas away.
You will receive customized training materials, certificates of participation, and the opportunity to clarify any remaining questions afterward. Optionally, we also offer ongoing consulting support to companies.

Individual request

Would you like individual training on your focus topic? In-house training? Revision of your training documents?

Feel free to contact us!

Why practical training LMS?

Our training courses are based on practical experience.
Not purely theoretical.
We are familiar with typical audit questions, supplier evaluations, and customer expectations from numerous training and consulting situations. Complex standard requirements are explained clearly and consistently applied to real-world service situations. Small groups enable genuine exchange instead of traditional lectures.

Find out now, without obligation, what requirements apply to your company.

Many companies only discover uncertainties during an audit. However, most risks can be avoided beforehand. In a no-obligation consultation, we can clarify the following together:

which standards affect your customers,
which requirements actually apply to your company,
and what a perfectly tailored in-house training course can look like.