Crisis management training in the food industry (online)
A recall is not an organizational problem – it's a leadership problem under time pressure. In this training, you will learn how to manage crises in a food company in a structured, legally compliant, and audit-proof manner – and how to remain capable of acting even in critical situations.
You will learn what constitutes a crisis according to IFS Food, IFS Broker, BRCGS, and FSSC 22000, what legal reporting obligations exist, and how to manage withdrawals and recalls in a structured, rapid, and audit-compliant manner. The content at a glance:
- What constitutes a crisis according to IFS, BRCGS & FSSC standards?
- Withdrawal vs. recall – legal basis
- Reporting obligations to authorities and certification bodies
- Traceability & Decision-making processes
- Structure and role of the crisis team
- Communication strategy (authorities, customers, public)
- Practical group work and case studies
Our crisis management training is:
- Applicable: with clear decision-making structures for emergencies
- Practical: with realistic case studies and group work
- Standard-compliant: taking into account current requirements from IFS, BRCGS and FSSC 22000
- From practitioners: with many years of experience in quality management and crisis management
Contact: info@praxistrainings-LMS.de or 05152-7800574
Book now:
- 4-hour online training
- Requirements from laws and standards
- practical implementation in the company
Next available date:
- 15.06.2026, 09:00-13:00
- Upon request to: info@praxistrainings-lms.de
Booking for companies:
only 450 €
All information about crisis management training
1. Preparation & Prevention
- Requirements from IFS Food V8, IFS Broker 3.2, BRCGS, FSSC 22000
- Legal basis (EU Basic Regulation Art. 14 & 19)
- Establishing an effective crisis management system
- Definition of escalation criteria
- Crisis plan, contact lists, decision-making powers
- Regular tests & recall training
- Goal: To create structures before something happens.
2. Early detection & warning phase
- What constitutes a crisis according to the standards?
- Evaluation of indications, deviations and suspected cases
- Risk assessment for potential health hazards
- Decision: Observe, block, or escalate?
- Documentation of the initial assessment
- Goal: To make the right decision at the right moment.
3. Acute crisis phase
- Withdrawal vs. recall – acting in compliance with the law
- Reporting obligations to authorities
- Information from the certification body
- Immediate measures & product blocking
- Batch separation & traceability
- Internal and external communication
- Goal: To maintain control and limit damage.
4. Stabilization & Coping
- Role and management of the crisis team
- Communication with customers, trade and the public
- Cooperation with authorities
- Ongoing risk assessment
- Ensuring delivery capability
- Goal: To stabilize the situation and secure trust.
5. Evaluation & Improvement
- Root Cause Analysis (RCA)
- Evaluation of the effectiveness of crisis management
- Derivation of corrective and preventive measures
- Documentation for audit and management review
- Strengthening the food safety culture
- Goal: Learning instead of repetition.
A notice:
The training can be combined with the Pre-crisis management training Both formats can be booked individually or as an in-depth complete package.
Book this training course and the pre-crisis management training course together conveniently:
Advantages of our online crisis management training
By experts
Practical trainers
Small groups
Max. 12 people
On-line
No travel times
documents
Directly as PDF
For groups*
special conditions
company
In-house possible
* For groups: Sign up below info@praxistrainings-lms.deto receive an individual offer.
** For companies: We also offer our training courses in-house by arrangement. Request to: info@praxistrainings-lms.de.
Target group of the training in crisis management
This training is aimed particularly at:
- Employees who are responsible for have taken over crisis management
- New IFS, BRCGS or FSSC representatives
- Quality managers and QA staff in a new role
- Managers with decision-making responsibility in a crisis
- Deputy crisis team members
The content is structured in such a way that even people without many years of crisis experience can quickly gain confidence and clearly understand their role.
Benefits of crisis management training
✔️ Security in a new responsibility: They understand their role, their decision-making powers and their duties in a crisis.
✔️ Clarity instead of uncertainty: They know when to escalate – and when not to.
✔️ Act in compliance with standards and the law: They are familiar with the requirements of IFS Food V8, IFS Broker 3.2, BRCGS and FSSC 22000 as well as the relevant legal bases.
✔️ Structured decision-making processes: You will learn a clear crisis logic that also works under time pressure.
✔️ Practical preparation: They work on realistic scenarios from the food industry and develop concrete approaches to action.
✔️ Audit security: You can explain in a comprehensible way how your crisis management system works during the audit.
Frequently asked questions about crisis management training
- An appointment lasting approximately 4 hours (including breaks)
- Important: Ensure an interference-free environment and stable Internet access from the PC. Camera and headset are required.
After completing the training, you will receive a certificate for successful participation in the crisis management training.
Book directly through this website or ask one Booking on account among info@praxistrainings-lms.de on.
If you would like to book the training for several people, please send us an email info@praxistrainings-lms.de. We are also happy to offer the training as an in-house training course.
Your experts for crisis management

Jennifer Ziegler
Owner & Trainer
As the founder of Praxistrainings-LMS and an expert in food safety, I train companies to manage crisis situations in a structured manner and to avoid recalls.

Aniko Koch
Trainer & Consultant
With practical experience from production to quality management, I support companies in implementing food safety confidently and in everyday life.
Booking on account:
Would you like to book on account as a company? No problem!



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